Terms and Conditions

FARES AND PRICES

All fares and prices quoted are subject to availability. Prices that are quoted include all taxes and fees unless we advise otherwise.

YOUR VOUCHER AND DEPARTURE POINT

Please present your voucher 15 minutes before departure to the staff at the departure point of your tour. The location of the departure point can be found in the description of the tour and is stated on your booking confirmation.

IMPORTANT

We request that you carefully check the dates on your voucher and to contact us immediately if these are not correct.

CANCELLATION POLICY FOR TOURS AND TRANSFERS

* Cancellation until 48 hours prior to start date: Free cancellation – full refund!
* Cancellation less than 48 hours prior to start date and time or no-show: 100% of the total amount.

CANCELLATION POLICY FOR TICKETS FOR SAGRADA FAMILIA, PARK GUELL AND CAMP NOU

* Cancellation until 14 days prior to start date: Free cancellation – full refund!
* Cancellation less than 14 days prior to start date and time or no-show: 100% of the total amount.

CANCELLATION POLICY FOR ACCOMMODATION

* Cancellation until the last cancellation day stated for each room or apartment: free!
* Cancellation after the last cancellation day stated for each room or apartment or no-show: 100% of the total amount.

Cancellations always have to be done in writing via email or letter.